Service Matters

Leading provider of commercial washroom solutions, hygiene supplies and commercial entrance door mats.

Share this news with friends!

Established in 1997, Service Matters is a key player in the Irish hygiene and mat services sector. Our key aim has been to excel in everything we do, to ensure we delight our customers with both our product offering and the service provided. In 2021, the CWS Group, one of Europe’s leading operators in the hygiene, floor care and workwear sectors, acquired majority shareholding in Service Matters. This expertise will complement and help develop further, the excellent service offerings Service Matters gives to our valued 5,000+ customers across the island of Ireland.

At CWS Hygiene Service Matters we offer the best in class floor matting solutions. We offer tailored packages for individual customer requirements. When placed at entry Service Matters Mats prevent up to 80% of dust and debris from entering the premises.

Presenting a clean efficient and attractive washroom is important. A well-designed, well-equipped and hygienic washroom is an integral part of the modern business environment.

As the market leader and Ireland’s only licensed supplier of a recycled printer wipe service, Service Matters is the ideal solution for your business, providing an environmentally advanced wipe recycling and cleaning process.

All our towels are 100% cotton for improved comfort and absorbency. From our cotton roller towels, hand and bath towels to our kitchen cloths we provide a promise that our customers will receive the highest quality towel service every week.

Service Matters are proud Guaranteed Irish House members. Guaranteed Irish is a not-for-profit business membership organisation representing businesses in Ireland since 1974.

Guaranteed Irish is the original symbol of provenance in business in Ireland. Our members span all sectors including pharmaceutical, healthcare, technology, construction, energy, professional services, tourism, food and drink, art and design, retail & more. We award the Guaranteed Irish symbol to indigenous and international companies operating in Ireland which provide quality jobs, support local communities and are committed to Irish provenance. When assessing an applicant for membership, we look at three core criteria; jobs, community & provenance.

Beginning as a campaign ran by the Irish Goods Council in December 1974, Guaranteed Irish became an independent non-profit organisation in 1984 and was launched by President Patrick Hillery. Over four decades, the Guaranteed Irish symbol has become one of the most recognised symbols in the country. In 2017, Guaranteed Irish was rebranded and relaunched by An Taoiseach, Mr. Enda Kenny, T.D., with the original logo from the campaign’s inception. Led by CEO, Brid O’Connell, and a new Board of Directors and team, the organisation repositioned by opening up membership to international companies operating in Ireland.

Our member companies now directly employ 120,000+ people in Ireland and generate a turnover of €11.2bn here. Globally, these companies generate a turnover of €29.7bn. Currently, 46% of the members export, primarily to the UK, US and mainland Europe.

With 1,900+ members and growing, we believe that we are #AllTogetherBetter.

Share this news with friends!